Receipt Research Project

The Receipt Research Project (RRP) is an independent behavioural study examining how people find, read and understand information presented on sales receipts.

The research focuses on the practical usability of receipt information, including how quickly participants can locate key data, how accurately they interpret it, which elements they notice or overlook, and how receipt structure and presentation influence their understanding.

The study combines task-based interaction, timed information searches, recall and recognition exercises, and participant responses to build a clearer picture of how people interact with receipts in practice.

The findings are intended to support evidence-based discussion around receipt design and usability, consumer understanding, tax compliance, and the wider role of receipts within modern retail and transaction environments.